FEEDBACK MATTERS

This reflection is based onĀ Matthew 18:15-20.

feedbackIn one unforgettable undergrad psychology class many years ago, we were taught how to give “constructive feedback.” The idea was to choose your words carefully so that you can help people receiving the feedback to be open and to improve themselves. I still remember the formula: “Focus on a specific behavior of the person–and not on the person, and talk about how the behavior affected you and your feelings without judging the other person.” Continue reading FEEDBACK MATTERS

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